How To Take Learning From Incidents to the Next Level

In almost all organizations, incidents are analyzed and lessons learned are identified. While many hard-won performance improvements have been delivered over the long term, achieving the next level of performance will require more than just incremental improvements.
In almost all organizations, incidents are analyzed and lessons learned are identified. While many hard-won performance improvements have been delivered over the long term, achieving the next level of performance will require more than just incremental improvements.

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PDF) How to Take Learning from Incidents to the Next Level

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